Northwest Brief Therapy Training Center
Olympia, Washington
nwbttc.com


Solution-Focused Management: Useful Language Skills

• “Not-Knowing” skills



• “Yes set”



• Conversation partner’s key words



• Suppose . . .



• Different, difference
• What difference would it make?
• Is (was) it different for you?


• What would you (he, she, they) do instead?
• Solution negotiation


• Good reasons
• You must have a good reasons to . . .


• Relationship questions
• e.g. How will (others) tell there has been a positive change?


• How helpful is that? How would that be helpful?



• Tentative language (collaborative stance)



• Responsibility for change vs blame for mistakes



• Self-compliments vs. praise


(Copyright: Insoo Kim Berg, 1999/NWBTTC, 2007)



Return to Home Page

Return to Solution-focused Management Page